Refund Policy – Buy IPTV

At Buy IPTV, customer satisfaction is our top priority. We strive to provide you with the best IPTV services and ensure a seamless streaming experience. However, we understand that there may be situations where a refund is necessary. Our Refund Policy is designed to be transparent and fair to protect both our customers and our business. Please read this policy carefully before subscribing to Buy IPTV.

Eligibility for Refund

To be eligible for a refund, you must meet the following conditions:

1. Service Activation Issues: If your Buy IPTV subscription is not activated within the promised time frame, and you have followed all setup instructions provided by our team, you may request a refund.
2. Non-Functioning Service: If the Buy IPTV service is completely non-functional due to issues on our end (not caused by your device or internet connection), you are eligible for a refund.
3. Request Timing: Refund requests must be submitted within 7 days of your initial subscription purchase. Refunds requested after this period will not be processed.

Non-Refundable Scenarios

Please note that refunds will not be issued in the following cases:

1. Connectivity Issues: Buy IPTV requires a stable and high-speed internet connection. Refunds will not be provided for buffering or poor-quality streaming caused by insufficient internet speed.
2. Device Incompatibility: Refunds will not be issued if the Buy IPTV service does not work on unsupported or incompatible devices. Please verify device compatibility before subscribing.
3. Customer Error: Refunds are not applicable for mistakes made by customers, such as selecting the wrong subscription plan or providing incorrect account details.
4. Partial Use: If you have already used part of the service or accessed channels, a refund will not be provided for the remaining period of your subscription.
5. Trial Period: If you’ve used a free trial period, refunds will not be issued for subsequent purchases unless service activation issues occur.

How to Request a Refund

If you meet the eligibility criteria mentioned above, follow these steps to request a refund:

1. Contact Us: Send an email to our support team at [support@buyiptv.com] with the subject line “Refund Request.”
2. Provide Details: Include your full name, email address, transaction ID, and a brief description of the issue you’re experiencing with Buy IPTV.
3. Attach Proof: Attach screenshots or other evidence supporting your refund claim (e.g., error messages or service activation delays).
4. Wait for Review: Our team will review your request within 3–5 business days and notify you of the decision via email.

Refund Processing

If your refund request is approved, the following steps will be taken:

• Refunds will be processed using the original payment method you used when purchasing your Buy IPTV subscription.
• It may take up to 5–10 business days for the refunded amount to reflect in your account, depending on your bank or payment provider.
• In cases where a refund cannot be issued to the original payment method, we may offer an alternative solution, such as a credit or extended subscription.

Modifications to the Refund Policy

Buy IPTV reserves the ri.

Our Commitment to Customer Satisfaction

At Buy IPTV, we are committed to providing a reliable and enjoyable IPTV service. We encourage you to reach out to our support team if you encounter any issues before requesting a refund. Many problems can be resolved quickly with our expert assistance.

Contact Buy IPTV Support

For any questions about this Refund Policy or to request a refund, please contact us through:

• Email: [support@buyiptv.com]
• Live Chat: Available 24/7 on our website.
• WhatsApp: Reach out for instant support.

Our goal is to make your experience with Buy IPTV as smooth and hassle-free as possible. Thank you for choosing Buy IPTV for your entertainment needs.